CHCCCS038 - Facilitate the empowerment of people receiving support

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Unit code: CHCCCS038 | Study level: TAFE
Footscray Nicholson
St Albans


This unit describes the performance outcomes, skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans.This unit applies to workers in varied care and support contexts.


For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each units learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • respond to the goals and aspirations of at least two people, one in a simulated environment and one in the workplace:
  • employing flexible, adaptable and person-centred approaches to empower the person
  • providing at least one service adjusted to meet the individual needs of the person, as determined through consultation with the person
  • proposing at least one strategy to meet the individual health or re-ablement needs of the person, as determined through consultation with the person
  • recognising and responding appropriately to situations and barriers
  • providing information to the person about their rights and checking for understanding
  • using communication skills according to the needs of the person to maintain positive and respectful relationships and facilitate empowerment.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the VU Polytechnic and/or via the Victoria University Polytechnic e-Learning system.

As part of a course

This unit is studied as part of the following course(s):

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