Conflict Resolution in Groups and Communities

Unit code: ASA5050 | Study level: Postgraduate
(Generally, 1 credit = 10 hours of classes and independent study.)
City Campus


This unit of study explores the application of conflict resolution theory to conflicts at both group and community levels. Through this process a sophisticated, multi-layered definition of the nature of conflict will be derived. Specific processes and skills for resolving or managing conflict in a range of differing contexts are then considered, including: individual conflicts, multi-party and multi-issue conflicts, intragroup conflicts, cultural and intergroup conflicts, and disputes in neighbourhood and workplace contexts. Particular emphasis is placed on the awareness of difference and its effect in disputes, and on the students' own styles in dealing with conflict.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. Exhibit skills and knowledge of key models of approaches for effective conflict resolution for diverse groups and contexts;
  2. Exemplify initiative and leadership in a dynamic community environment, acting consistently, ethically and socially responsibly;
  3. Exhibit accountability in autonomous and collaborative judgements and innovative strategic thinking in response to conflict management challenges; and
  4. Perform authentically as a reflective conflict management practitioner to formulate, implement and evaluate community-specific approaches to resolve complex professional problems and inform decision-making.


For Melbourne campuses

Assessment type: Exercise
Grade: 30%
Conflict analysis task
Assessment type: Workshop
Grade: 30%
Apply conflict resolution strategies and approaches through a conflict role-play and simulation with reflections
Assessment type: Assignment
Grade: 40%
Critique a conflict resolution case and explore other options

Required reading

Students will be provided with an up to date resource list via VU Collaborate.

As part of a course

This unit is studied as part of the following course(s):

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