CPCCOM1014 - Conduct workplace communication

    Unit code: CPCCOM1014 | Study level: TAFE
    City King St
    Footscray Nicholson
    Footscray Park


    This unit of competency specifies the skills and knowledge required to communicate effectively with other workers in a construction workplace environment.
    The unit includes gathering, conveying and receiving information through verbal and written forms of communication.
    The unit is suitable for those with basic skills and knowledge undertaking routine work tasks under the direction of more experienced workers.


    For Melbourne campuses

    Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

    Students will be expected to demonstrate the following required skills:

    • conveying and receiving information and instructions to and from others
    • accessing, interpreting and sequencing information
    • presenting information in verbal and written reports
    • entering information into workplace records and documents
    • participating in simple meeting processes.
      All work must be performed to the standard required in the workplace.

    Students will also be expected to demonstrate the following knowledge:

    • conveying and receiving information and instructions
    • effective listening, questioning and speaking skills to confirm understanding
    • accessing and interpreting basic information from a range of sources
    • selecting and sequencing basic information
    • preparing and presenting basic written reports
    • preparing and presenting basic verbal reports
    • participating effectively in simple meeting processes
    • entering information into basic workplace records and documents.

    Required reading

    The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

    As part of a course

    This unit is studied as part of the following course(s):

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