This unit covers competency in working with others and making a positive contribution to the effectiveness and efficiency of a team in a work environment when predominantly under direct supervision. Limited responsibility towards others is required.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - encouraging others/team members; - following instructions; - interpersonal skills; - listening and using a variety of communication skills; - providing suggestions and information, and; - reporting information. Students will also be expected to demonstrate the following knowledge: - composition of workplace teams and roles and responsibilities of team members; - non-operational and operational communication processes; - techniques for giving and receiving feedback in a constructive manner, and; - techniques for supporting others.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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