JQU0029 - Effective Communication

Unit code: JQU0029 | Study level: TAFE
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Overview
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Overview

The aim of this module is to provide performance coaches with an understanding of critical communication skills and strategies to enhance their working relationships, to include: understanding of different communication styles, types and strategies as well as dealing with the media and conflict solutions.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. utilise a range of communication skills to interact and negotiate with various personality styles and needs within a development squad, team and support personnel.

Assessment

For Melbourne campuses

Assessment type: Journal
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Grade: Pass/Fail
Read several case studies and provide responses via the online journal.
Assessment type: Test
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Grade: Pass/Fail
Several online quizzes.

Required reading

Lecturer will provide teaching and learning materials as required in the form of Victoria Polytechnic produced workbooks.

As part of a course

This unit is not compulsory for any specific course. Depending on the course you study, this unit may be taken as an elective.

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