The aim of this module is to provide performance coaches with an understanding of critical communication skills and strategies to enhance their working relationships, to include: understanding of different communication styles, types and strategies as well as dealing with the media and conflict solutions.

Unit details

Location:
Online
Unit code:
JQU0029

Learning Outcomes

On successful completion of this unit, students will be able to:
  1. utilise a range of communication skills to interact and negotiate with various personality styles and needs within a development squad, team and support personnel.  

Assessment

Assessment type Description Grade
Journal Read several case studies and provide responses via the online journal. Pass/Fail
Test Several online quizzes. Pass/Fail

Where to next?

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