Log in to your Victoria University (VU) email, VU People First, MyVU Portal or VU Collaborate.

Find out about the various IT services available to staff or contact the IT Customer Support Desk with any enquiries.

Log in to staff tools

Log in to VU People First (via SSO) for access to the following processes.

  • Employees can:
    • access payslips
    • submit timesheets
    • book absence (leave) requests
    • update personal details.
  • Managers can:
    • approve timesheets/absences (leave)
    • initiate actions for team members
    • undertake recruitment.

Refer to the 'VU People First – Login and Basic Navigation' video on how to access and navigate VU People First (requires log in first).

Refer to Oracle Guided Learning within VU People First for more information on how to use VU People First.

For any password issues, browser issues or login lock outs, please contact the IT Customer Support Desk on +61 3 9919 2777.

Contact us

Contact us in VU People First by logging a service request.

Log in to the intranet to access information, internal applications such as staff finder and VU People First, and various services for staff, including services available through:

  • People & Culture
  • ITS
  • Finance
  • Marketing & External Relations
  • Facilities.

Multi-factor authentication (MFA) provides an extra layer of security that helps protect VU systems and your account by requesting multiple pieces of information to verify your identity.

Register for MFA to access your account from outside of the University network.

Log in to MyWorkspace using your VU ID number and password.

Find out how to access the applications you need on any device, from anywhere with internet with MyWorkspace.

Log in to Office 365 using your staff id@vu.edu.au (e.g. e1234567@vu.edu.au) to access your email, tasks, calendars, contacts and OneDrive files.

Outlook app

The Microsoft Outlook app gives access to your email, calendar, contacts and OneDrive files on your smartphone or tablet. You must use the app to access your emails on your phone.

Download it for free:

Login using your staff id@vu.edu.au (e.g. e1234567@vu.edu.au). Find step-by-step instructions on the Intranet.

For assistance and support, please contact the IT Customer Support Desk on +61 3 9919 2777.

Use staff finder to find contact details and role details of VU staff.

We've created this easy-to-remember URL you can use to access the staff finder: vu.edu.au/staff-finder.

Log in to MyVU Portal with your staff ID to access the following applications:

  • Staff Connect (to access the student management system)
  • MyTimetable
  • SES or Academic Workloads
  • VU Collaborate
  • VU Collaborate Help
  • VU WIL system
  • Library
  • VU Develop
  • Learning Hub
  • Staff Assist VU (SAVU) - staff related FAQs.

Tip: You can also add the Bookmarks portlet to MyVU Portal and add links to your favourite or frequently used websites.

VU Collaborate is the Learning Management System (LMS) at VU. Teaching staff use VU Collaborate to provide learning materials, learning activities, communications and assessment for students to access 24/7.

Log in to VU Collaborate via MyVU. Once logged in, click on the VU Collaborate link in the right hand side menu.

If you're having technical difficulties, please contact IT Customer Support.

See VU Collaborate Help for help guides, tips and tools. If you're completely new to VU Collaborate, see the VU Collaborate new staff checklist.

VU Develop (requires login) is VU's staff performance and development tool.

Within VU Develop you can also access & sign up for personal and professional development.

To log in, use your Active Directory (AD) staff number (e.g. eXXXXXXX) and password (the same one you use to log in to your computer).


For assistance and support contact VU Develop support:
Email: [email protected]
Monday to Friday, 9am-5pm.

Find out how to connect to VU WiFi, which uses the eduroam network.

IT support

ITS provides a wide range of services for staff including:

  • computers and software (PCs and laptops, software and licensing, iPads and iPhones)
  • communication services (email, desktop phones, mailing lists, Jabber, video conferencing tools)
  • teaching and learning support (VU Collaborate, Panopto and open access computers)
  • cyber security awareness resources and training
  • networks and internet (wireless network, VPN, shared drives, printing)
  • the MYVU Portal.

Log in to access the full list of IT services for staff.

Report a fault or service request online - login using your MYVU Portal or Active Directory (AD) username and password (same as your staff email login details).

Log a request online and you don't need to contact the IT Customer Support Desk. You can track the progress of your request, add more information, and communicate with an IT Customer Support Desk Analyst while they're working on your incident or service request.

Once you submit an online incident or service request, an IT Customer Support Desk analysts will respond to you as soon as possible or assign your request to one of our team members.

You can contact the IT Customer Support Desk via phone on +61 3 9919 2777 for all ITS related problems, or queries from anywhere within the University.

During semester

Monday to Thursday: 7.30am - 8.30pm
Friday: 7.30am - 5pm.

Semester break

Monday to Friday: 8am - 5pm.

Outside operating hours

Outside of our operating hours report a fault or service request online.

If you phone us outside our operating hours you will be connected to our voicemail system. When leaving a voicemail message, please leave a detailed description of the problem or request and include your:

  • name
  • phone number
  • staff ID
  • department
  • location.

Bring your laptop to one of our IT support kiosks on campus for direct assistance from one of our IT support staff.

Social media

VU maintains a number of 'official' social media channels. A selection of the most popular and active are:

The Conversation is a website that publishes news, commentary and analysis from university and research sectors. The site is accessed by hundreds of thousands of visitors every month from around the globe.

See the contributions by our academics, researchers and experts on the Victoria University channel of the Conversation.