Information on this page is for Australian residents

9 months full time or longer for part time
Delivery mode: 
Face to Face

Applications due 31 December 2018


Build on your people skills for a diverse and rewarding career in the community sector with a Certificate III in Community Services at Victoria Polytechnic.

This course provides a strong and broad foundation for working directly with clients in the community services sector. You’ll be able to focus on either community services or community development work.

We will provide you with training in delivering programs for individuals, families and groups in a variety of settings. You’ll develop skills to empower and support people by learning about:

  • effective communication
  • meeting individual needs
  • cultural awareness and working with diverse people
  • networking and teamwork
  • safe work practices.

With this qualification, you’ll be ready for entry-level jobs, or for undertaking further study in community services or community development. 

Need some advice?

Request a call back from one of our experienced Victoria Polytechnic course advisers to get your questions answered.

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Already a VU student?

To transfer into this course from another apply online at our Admissions centre.

Remember it’s best to be accepted into your new course before withdrawing from your current one.

[Supp. Desc. Info] CHC32015 - Certificate III in Community Services


Develop the skills to empower and support individuals, families and groups with a Certificate III in Community Services.

[Supp. Desc. Info] CHC32015 - Certificate III in Community Services

Check out this video created by Certificate III in Community Services Work, tackling the subject of organ donation.

Careers in community services

The welfare and community services sector is one of Australia’s fastest growing sectors, and is expected to continue growing (JobOutlook). Studying a Certificate III in Community Services with Victoria Polytechnic can help you get your foot in the door.

Working in community services is demanding but rewarding. You will be able to work in entry-level jobs in a range of contexts such as:

  • community based organisations
  • residential rehabilitation services
  • outreach services.

Example job titles include:

  • community care worker
  • recreational activities officer
  • residential support worker
  • neighbourhood centre worker
  • housing support worker.

Course structure

To be awarded CHC32015 Certificate III in Community Services, a student must complete a total of twelve (12) units of competency, consisting of:

  • five (5) core units, and;

  • seven (7) elective units, consisting of:

  • at least five (5) units from the electives listed in the CHC32015 Certificate III in Community Services qualification, and;

  • up to two (2) units from the electives listed in the CHC32015 Certificate III in Community Services qualification, any endorsed training packages or accredited courses.

All electives chosen must contribute to a valid, industry-supported vocational outcome as well as be approved by Victoria Polytechnic.

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.  At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

This qualification forms part of the credit suite specified by the Victorian Curriculum and Assessment Authority (VCAA) and may contribute towards the satisfactory completion of the Victoria Certificate of Education (VCE) or the Victoria Certificate of Applied Learning (VCAL).

What's a unit?

A unit or 'subject' is the actual class you'll attend in the process of completing a course.

Most courses have a mixture of compulsory 'core' units that you need to take, and optional \'elective\' units that you can choose to take based on your area of interest, expertise or experience.

Fees & scholarships

Fee type: VET

The amount you pay for your course depends on whether you’re offered a government subsidised place or a full-fee paying place.

If you enrol in a:

  • Government subsidised place, you’ll pay a VET tuition fee and may be required to pay a Student Services and Amenities Fee and course materials contribution.
  • full-fee paying place, you’ll pay the full-fee tuition rate (which includes Student Services and Amenities Fee and any material fees).

Calculate your course fees.

Find out:

Scholarships & assistance

Apply for a scholarship to help with your study costs.

We can help with fee assistance and advice.

Admission & pathways

Meeting the minimum admission requirements does not guarantee you entry into this course.

Some courses receive more applications than the number of places available. In this situation we will also assess your education, work and other relevant experience.

If you do not meet the minimum requirements you may be eligible for one of our special admission programs. We also encourage you to explore our study pathways to help you reach your goal.

Prior to enrolment, all applicants will be required to complete a literacy and numeracy assessment to assist with determining eligibility and to identify learning support needs

VETiS: The literacy and numeracy levels of applicants will be assessed through consultation with the relevant secondary school.

For employment and practical placement purposes, this vocational sector typically requires a current and satisfactory Police Record Check and Working With Children Check (WWC). Failure to provide the required documents in the timeframe specified by the Course Coordinator, means you will be unable to undertake practical placement in a workplace and therefore not eligible to progress in this course.

The following are suggested sites you could visit to obtain these checks:
• Police record check -
• WWC check -

There are many ways you can start your education journey at VU. Pathways offer an easy transition between courses at different levels, so that you can start with a certificate and progress right through to postgraduate study.

Find out more about pathways and credits.

You may be able to complete your qualification sooner through formal recognition of your existing skills. This is known as Recognition of Prior Learning (RPL).

To receive RPL, we assess your previous work, education and life experiences against recognised qualifications. Applications for RPL can be made prior to enrolling.

Call us on 1300 TAFE VP (1300 823 387) to discuss RPL options with the course manager.

How to apply for this course

Prior to enrolment, all applicants will be required to complete a literacy and numeracy assessment to assist with determining eligibility and to identify learning support needs.

Before you apply, consider whether you also wish to apply for:

When you're ready:

You will need to create an account (or use your existing VU one).

Direct applications due 31 December 2018.

Apply direct to VU

Use our Admissions centre to

  • Save incomplete applications to finish later
  • Submit applications for one or more courses
  • Track the progress of your applications
  • Upload any additional information we request

After you apply

  • It’s important to check for emails from us (remember to check your Spam folder).
  • Complete any requests for information by the given dates, otherwise your application may not be considered

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Please note that if changes to this course occur, VU will notify students as soon as possible.

At Victoria University, we aim to display accurate and complete course information online. However, we are unable to guarantee that every course change is currently displayed. You may contact the University directly on +61 3 9919 6100 to confirm the most up-to-date course fees, pathways and credit transfer, recognition of prior learning, admission and enrolment procedures, examinations and services available to our students.