4 hours
Delivery mode: 
Face to Face


Become more effective at managing work and personal relationships, and develop your emotional resilience, with our Introduction to Emotional Intelligence course.

This four-hour professional-development workshop is suitable for anyone seeking to understand the concept and elements of emotional intelligence. Individuals from any industry, job role, community organisation or sporting group are encouraged to join.

At the completion of the workshop, you will be able to:

  • describe the concept and elements of emotional intelligence
  • begin to identify your own emotional intelligence levels and implement strategies for improvement
  • use basic strategies to identify the emotional intelligence of others
  • begin to use strategies to improve your resilience and that of others
  • identify behaviours that demonstrate trustworthiness.

Learning outcomes

People are emotional beings and our decisions and actions are often based on emotion. This workshop will assist participants in gaining a greater awareness of their emotions and those of others, and provide them with strategies to effectively manage these emotions. This will result in a greater understanding of self and others, more effective relationships, better decision making and greater levels of resilience.

Participation in this workshop will assist employees understand the concept of emotional intelligence and identify their own emotional intelligence level and those of others.

Admission & pathways

Meeting the minimum admission requirements does not guarantee you entry into this course. Some courses receive more applications than the number of places available. In this situation we will also assess your education, work and other relevant experience.

Find out more about how to apply for our courses, and our commitment to admissions transparency.

This course has no specific admission requirements.

How to register

Registrations are currently closed.

Contact us

Phone: 1300 82 33 87
Email: [email protected]

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At Victoria University, we aim to display accurate and complete course information online. However, we are unable to guarantee that every course change is currently displayed. You may contact the University directly on +61 3 9919 6100 to confirm the most up-to-date course fees, pathways and credit transfer, recognition of prior learning, admission and enrolment procedures, examinations and services available to our students.