Multi-factor authentication (MFA)

Our multi-factor authentication requires you to copy a 2-digit number shown on your computer into your Microsoft Authenticator app:

1. Log in to your VU account using your VU ID.
2. Look for a 2-digit number on the screen.
3. Check your phone for a notification about an attempt to access your account.
4. Type the number into your Microsoft Authenticator app.

After completing the challenge, you will be logged in to your account – it's that simple!

If you receive an MFA challenge on your phone that you did not initiate, you should deny or ignore the request and get support by visiting one of our on-campus support kiosks or by calling our support team.

In most cases, you'll receive an MFA challenge every 90 days. You'll need to immediately authenticate again if you:

• use a different browser or computer
• clear your browser cookies/cache
• use a high-risk application or a risk-based event is detected.