Make an appointment or contact counselling & mental health team

We are an appointment-based service – to see a counsellor you'll need to make an appointment.

Our professionally trained counsellors provide free, confidential individual counselling sessions.

Please note we are not a crisis service. If you are feeling suicidal and want to end your life, harm yourself or harm someone else then please call 000 immediately.

If your life is not in immediate danger you can call Lifeline on 13 11 14 or Kids Helpline on 1800 55 1800 (for students aged 25 years and under).

VU Counselling and Mental Health services are dedicated to inclusivity. Our counsellors have experience in supporting students with diverse sexualities, sex and gender identities.

You can talk to our counsellors about any range of issues that can impact your study or personal life.

Hours & locations of operation

Counselling appointments are available via phone, video call and in person when possible.

Counselling operational hours are 9am to 4.30pm, Monday to Friday, but may change due to operational needs.

Student counselling is available at the following locations:


Call +61 3 9919 5400 or email [email protected] to request a counselling appointment or for further information.

We offer face-to-face counselling sessions, or sessions can be over the phone or on video using Zoom.

PLEASE NOTE: You will be sent a client registration form to your student email which must be completed at least one day prior to your counselling appointment for the session to go ahead.