Student Charter & Conduct Policy

At Victoria University (VU), we want every student to feel safe, respected, and supported to succeed. To make this clear, we have two key documents that work together.

Student Charter Policy

The Student Charter sets out your rights and responsibilities in plain English.

4 students standing outside VU's City Campus and smiling. The city landscape is behind them, with cars parked on the street.

Student Conduct Policy

The Student Conduct Policy explains the standards of behaviour expected in all settings, from classes and online study to placements and events.

What this means for you

As a VU student, you can expect:
a safe, respectful, and inclusive learning environment, free from discrimination, bullying or harassment
high-quality, accessible teaching and learning experiences
clear, timely feedback on your work and progress
support for your wellbeing and academic success
access to fair and transparent complaints, grievance and appeals processes
freedom of lawful speech and academic freedom, shared respectfully.
As a member of the VU community, you are expected to:
take responsibility for your learning and progress
monitor your student emails to stay informed of important updates and announcement
treat all students, staff, and community members with respect – on campus, online and in placements
follow VU policies, procedures and the law
behave safely and responsibly, including when representing VU off-campus or abroad
respect University property, facilities, and reputation
contribute to a positive, inclusive environment where everyone can thrive.
You can report concerns to Safer Community (including anonymously).
You can lodge a complaint with the Student Complaints and Integrity Office.
You can access free and confidential support services, including Counselling and Student Advocacy.

As a VU student, you can expect:

a safe, respectful, and inclusive learning environment, free from discrimination, bullying or harassment
high-quality, accessible teaching and learning experiences
clear, timely feedback on your work and progress
support for your wellbeing and academic success
access to fair and transparent complaints, grievance and appeals processes
freedom of lawful speech and academic freedom, shared respectfully.

As a member of the VU community, you are expected to:

take responsibility for your learning and progress
monitor your student emails to stay informed of important updates and announcement
treat all students, staff, and community members with respect – on campus, online and in placements
follow VU policies, procedures and the law
behave safely and responsibly, including when representing VU off-campus or abroad
respect University property, facilities, and reputation
contribute to a positive, inclusive environment where everyone can thrive.