Industry Business Challenge

Unit code: VHH1008 | Study level: Undergraduate
Credit points
12
(Generally, 1 credit = 10 hours of classes and independent study.)
Location
Footscray Nicholson
Prerequisites
(Or equivalent to be determined by unit coordinator)
Co-requisites
(Corequisite units must be studied concurrently with this unit)
Overview
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Overview

In this unit, students will work in collaborative teams to solve a real-world industry challenge facing a hotel or hospitality business. In keeping with the customer-centric focus of the hotel and hospitality sectors, industry challenges will centre on business relationships and customer service practices. Students will be guided through a range of scaffolded activities and will learn and apply critical thinking and problem-solving strategies to both case studies and real-world challenges.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. Investigate the fundamental elements of social, cultural, political, economic, legal and regulatory dimensions of effective business practice within the hotel or hospitality sector;
  2. Analyse and examine business problems and apply critical thinking and problem solving strategies to resolve these;
  3. Demonstrate relevant knowledge and skills related to fundamental aspects of hospitality and hotel management industry; and
  4. Apply team-work skills to work collaboratively on open-ended tasks and solve unpredictable and sometimes complex business related challenges.

Assessment

For Melbourne campuses

Assessment type: Case Study
|
Grade: 30%
Individual problem-solving activities
Assessment type: Project
|
Grade: 70%
Part A: Group industry report (50%) Part B: Group oral presentation (20%)

Required reading

Recommended texts will be provided via VU Collaborate.

As part of a course

This unit is not compulsory for any specific course. Depending on the course you study, this unit may be taken as an elective.

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