This unit describes the skills, knowledge and outcomes required to lead the performance of a team and to develop team cohesion.The unit applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams. Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must ‘manage up’ as well as manage their team/s.
Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, incl the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
* develop a team development plan, that addresses:
* innovation and productivity measures
* team cohesion
* issues management and actions.
In the course of the above, the candidate must:
* apply knowledge of organisational goals, objectives and plans to work tasks
* communicate with team members and management to identify and establish team purpose, roles, responsibilities, goals plans and objectives and resolve problems
* consult, encourage, support and provide feedback to team members
* model team leadership behaviours and approaches.
The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.
This unit is studied as part of the following course(s):