Application terms and conditions

If you apply to study at VU please be aware of the following conditions:

VU may need to obtain official records about you from relevant educational authorities, and VU may also engage Qualsearch to access your academic information. VU is not responsible if any educational body does not supply your records. The results of the search will be made available to you on request, and an audit of this authority may also be undertaken.

VU may disclose the personal information provided in your application to the Department of Education, Employment and Workplace Relations (DEEWR) and/or the Higher Education and Skills Group (HESG). DEEWR will collect and store your personal information for use with the Higher Education Information Management System (HEIMS).

Requirements for clinical or workplace placement

Courses involving clinical or work placement may require you to undertake one or more of the following:

• physical fitness assessment
• medical examination
• psychological assessment
• interview
• National Police Records check
• Working with Children check

These are legal pre-employment requirements and failure in any of these examinations or checks may exclude you from undertaking the clinical placement component of the course.

Enrolment terms and conditions

Various terms and conditions are applicable when enrolling into a course or unit at VU. At the time of your enrolment:

• You are required to provide correct proof of citizenship; otherwise your enrolment will be invalid.
• Your enrolment details will be shown on your Statement of Account (invoice) and are also available by accessing your MYVU Portal account. It is your responsibility to check that the course and unit of study details on your Statement of Account are correct.
• VU may cancel your enrolment if you provide us with false information.

TAFE Government-funded students

If you are studying a vocational course and eligible for a fee concession, you must present your valid concession card at the time of enrolment. Further Education students can present their valid concession card by the payment due date on their Statement of Account. For further details and to determine if you are the holder of a valid concession card refer to ASKVU. Concessions do not apply to Higher Education students.

You may also be eligible for a government-subsidised place under the Victorian Training Guarantee. For more information please refer to the criteria published on the Skills Victoria website.

Privacy information

All information VU collects in connection with your application or enrolment will be treated in accordance with the University’s Privacy Policy (available through ASKVU). VU will collect, use and disclose your personal information for the purpose of enabling you to enrol in a course of study, and to enable VU to deliver the course and related services to you, and to comply with the Commonwealth and State Government reporting and statistical requirements.

VU uses your information to:

• communicate with you about your course, events, activities, products, services and opportunities available to you;
• carry out administrative matters;
• place your name on the student electoral roll;
• maintain your academic record;
• facilitate the University’s internal planning and to provide programs for the health and welfare of students;
• foster alumni relations;
• confirm with Centrelink the details that you have provided and to determine whether you are receiving Centrelink benefit; and
• fulfil any requirements regarding State and Commonwealth government reporting and statistical obligations, including any required disclosure of your personal information to the Australian Taxation Office, the Department of Immigration and Citizenship, the Department of Education, Employment and Workplace Relations and the Higher Education and Skills Group. The Higher Education and Skills Group may also disclose information to its consultants, adviser, other government agencies, professional bodies and/or other organisations for planning, administration, policy development, program evaluation and other related or lawful purposes.

VU will publish your results by reference to your Student Identification Number in any format or medium.

It is your responsibility to keep your student identification number private and not disclose it to any other person except for authorised VU staff.

VU may be required to confirm with Centrelink the details that you have provided and to determine whether you are receiving a Centrelink benefit. This can be revoked in writing at any time.

Onshore students can change their address or contact details through MYVU Portal, by telephoning the Student Contact Centre on 9919 6100, online through ASKVU or in person at a Student Service Centre. Further information about changing personal details is available through ASKVU.

Enrolment Variation or Withdrawal Deadlines

TAFE (Certificate level and foundation studies) – students enrolled in government-funded courses must finalise their enrolment details within the first four weeks of their course starting. TAFE government-funded students who withdraw from a Unit of Study four weeks after has started are not eligible for a refund of tuition fees. Full Fee students have to withdraw before the start date of their course to be eligible for a full refund.

Higher Education and TAFE (Diploma and above) students varying their enrolment beyond the third week of semester 1 or 2, or week 1 for winter and summer option will attract a late amendment fee. Further details are available at ASKVU or from your College and Student Service centres.

Unless exceptional, documented circumstances exist, changes after census date will not be allowed and are not eligible for a refund of fees. Students will incur a HECS-HELP, FEE-HELP or VET FEE-HELP debt and their Student Learning Entitlement will be reduced.

Refer to ASKVU for information on special circumstances and remission.

Student Guide

All students are to read and familiarise themselves with the information contained in the Student Guide. The guide contains specific dates, deadlines and procedural information relevant to all students and provides ongoing information that will be useful to you throughout your study at VU.

Paying your fees

Please pay all fees by the due date shown on your Statement of Account to confirm your enrolment in your course. If fees are not paid on time your course enrolment may be cancelled. Additional charges may apply if you do not pay your fees by the due date and/or when a cancelled enrolment is reinstated.

If you are having difficulty paying your fees on time, you may be eligible for a fee extension. Please check the fee extension information to determine if you are eligible for a fee extension before the due date shown on your Statement of Account. Fee extension requests after the due date will not be accepted.

Commonwealth Assisted Students (e.g. holder of a Commonwealth Supported place or eligible for HELP or VET FEE-HELP) have until census date to make any voluntary payments towards your higher education Loan Program (HELP). HECS-HELP students receive a bonus discount for full upfront payments or partial up-front payments of $500 or more. After Census Date, HELP or VET FEE-HELP amounts outstanding will be reported to the Australian Taxation Office, and they will manage your liability from that time.

Please refer to your ‘Commonwealth Supported Students (HECS HELP or FEE-HELP)' information booklet or refer to the Study Assist website for more information.

Payment methods

In person

Australia Post: Present your Statement of Account at any Australia Post Office on or before the due date shown on your account. Cash, cheque, credit cards and EFTPOS facilities are available. American Express or Diners Club cards will not be accepted.

National Australia Bank: Payment can be made at any National Australia Bank branch using the reference number on your Statement of Account. Payment can also be made at other banks subject to additional bank charges.

VU Student Service Centres: Present your Statement of Account to a Student Service Centre by 4pm on or before the due date shown on your account. Credit card and EFTPOS facilities are available. American Express or Diners Club cards will not be accepted.

Telephone or internet

Australia Post: www.postbillpay.com.au or phone 13 18 16. Quote Aust. Post Billpay Code 2388 and your Reference Number, which appears on the front of your Statement of Account next to the Aust Post Billpay symbol. Payments made after the due date do not confirm your enrolment in your course.

BPAY: Make payments direct from your cheque, savings or credit card account on or before the due date shown on your account, to Biller Code 1149. Your Customer Reference Number appears on your Statement of Account.

Payments made after the due date do not confirm your enrolment in your course. Payments made via BPAY require overnight processing. Banks determine a cut-off time for processing of transactions. You must submit payment by the bank’s cut-off time for it to be accepted on the date of payment.

By mail

Mail a cheque or money order, made payable to Victoria University, with your name, address and student identification number written on the back to:

Remittances, Finance, Victoria University
PO Box 14428
MELBOURNE VIC 8001 AUSTRALIA

Information about sponsorship

VU must be informed if a student is sponsored by an employer or a college/department within the University. A Sponsor Agreement A89 or A91 form must be completed by the student and sponsor and submitted at the time of enrolment. The forms are available under Student forms.