Library Infringements

If an item becomes overdue your borrowing privileges will be suspended until the item is returned. If an infringement has been applied borrowing privileges will be suspended until all outstanding charges are paid.

• Items more than 28 days overdue will attract an infringement penalty of $20. Short-term loan items will attract an infringement penalty earlier than 28 days.
• Items which are overdue and have a hold (request) placed on them will incur a Recall Notice, if the item is not returned within 7 days from the date of the notice, there will be an infringement penalty of $20 per recalled item.
• Items overdue from participating libraries of CAVAL reciprocal borrowing programme will also attract an additional Victoria University infringement penalty of $20.
• Items Not Returned/Lost/Damaged Items: Will normally attract a penalty for non-return of $125 per item.
• In addition to the penalties above, VU Students also incur a block on the Student Administration system. The block is applied immediately after the Infringement Notice is issued and will stop re-enrolment, graduation and access to results. A block will also be applied for VU Students who have returned items, but not paid outstanding infringements.

All Library notices are sent to the email address on your patron record. Infringement notices are sent to the address on your patron record. For VU Students the postal address for Library Infringements is the term-time address on your Student Administration record.

It is the responsibility of all library members to ensure that contact details held by the library are up to date.

For enquiries regarding overdue items please contact your Campus Library Service Desk.

For enquiries regarding Library Infringements please ring 9919-2054.

Infringement Payments

Please ensure that all items incurring an infringement have been returned before commencing payment. Payment using the online payment system will not be accepted if items have not be returned or paid for. Use the non-returned item amount to pay for items that are not returned due to loss or damage.
Please contact Library Infringements if you need to know the amount owing.
Library Payments will be processed during business hours only. If payments are made outside this period, payment will be processed during next business day.

• Credit card payments may be made using our Online Secure Payment System. Credit card payments for Library infringements cannot be accepted via the telephone.
• Online payments will generate an automatic email to the Library informing them of the payment. Your record will be cleared within one business day.
• During business hours, payments can also be made at your Campus Library Service Desk with your Papercut printing account.
• Payments at Student Service Centres can be made by EFTPOS, cheque, money order, credit card (not American Express or Diners Club) or cash (maximum $500 cash). If payment is made at the Student Service Centre, please take your receipt to the library in order to ensure that your account is cleared.