Develop your research and customer service skills in the library and information services industry. You will learn to retrieve information, maintain catalogues and help customers access information.

• Location:
  Footscray Nicholson and Industry
• College:
  College of Arts
• Study mode:
  Full Time and Part Time
• Delivery mode:
  Burst Mode, Class Contact, E-learning, On campus, Industry, On-line, On-line Flexible, Traineeship and Workplace
• Course code:
  CUL40111
• Duration:
  1 year
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• arts officer
• centre officer-in-charge
• client services officer
• curatorial assistant
• digital services officer
• gallery assistant or officer
• heritage officer
• information services assistant
• installation assistant
• library assistant or officer
• museum assistant or officer

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification reflects the role of individuals who use well developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

To successfully complete this qualification participants must complete 15 unit (6 core units plus 9 elective units) as per the Training Package rules and the University's selection.

Core Units

• Use and Respect Copyright

  Unit code

  BSBIPR401A

• Promote Team Effectiveness

  Unit code

  BSBWOR402A

• Provide Quality Service to Customers

  Unit code

  CUECOR03B

• Implement Workplace Health, Safety and Security Procedures

  Unit code

  CUEOHS01C

• Provide Multimedia Support

  Unit code

  CULDMT301A

• Consolidate and Maintain Industry Knowledge

  Unit code

  CULIND401A

Elective Units

• Complete a Range of Cataloguing Activities

  Unit code

  CULINM401A

• Use Integrated Library Management Systems

  Unit code

  CULINM402A

• Assist With Circulation Services

  Unit code

  CULINS201A

• Assist Customers to Access Information

  Unit code

  CULINS401A

• Obtain Information From External and Networked Sources

  Unit code

  CULINS402A

• Search Library and Information Databases

  Unit code

  CULINS403A

• Assess the Significance of Collection Objects

  Unit code

  CULCNM401A

• Use Social Media Tools for Collaboration and Engagement

  Unit code

  ICAWEB201A

• Implement Preventive Conservation Activities

  Unit code

  CULPRE401A

• Present Information on Activities, Events and Public Programs

  Unit code

  CULEVP401A

• Year 12: Successful completion of VCE or equivalent
• Mature: Demonstrated interested and ability to complete the course as assessed by the University