Build on your knowledge and skills in community support services. This course covers workers who provide a range of services to clients, and/or who implement community education and interventions.

You may find work in a range of contexts such as community-based organisations, residential rehabilitation services and outreach services where workers may have supervisory responsibilities.

Information sessions are being held throughout May and June regarding mid year intake into the course. All interested students are encouraged to attend.

• Location:
  Footscray Nicholson, St Albans and Industry
• Faculty:
  Faculty of Workforce Development
• School:
  School of Health and Community Services
• Study mode:
  Full Time and Part Time
• Delivery mode:
  On campus and Industry
• Course code:
  CHC40708
• Duration:
  1 year
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• case worker
• health education officer
• community services worker
• outreach officer
• community support worker
• domestic violence worker
• welfare support worker
• early intervention homelessness worker
• welfare worker or family support worker

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification is for people who want the knowledge and skills to provide a range of services and interventions, including community education, for community service organisations. On completion of this course, participants will be eligible to seek employment in the human services field with a range of employment bodies such as community based organisations, residential rehabilitation services and outreach services.

• Work Within a Community Development Framework

  Unit code

  CHCCD412B

• Identify and Respond to Children and Young People at Risk

  Unit code

  CHCCHILD401A

• Use Targeted Communication Skills to Build Relationships

  Unit code

  CHCCOM403A

• Work Within a Relevant Legal and Ethical Framework

  Unit code

  CHCCS400B

• Work Effectively in the Community Sector

  Unit code

  CHCCS411B

• Deliver and Develop Client Services

  Unit code

  CHCCS412D

• Respond Holistically to Client Issues and Refer Appropriately

  Unit code

  CHCCS422A

• Maintain an Effective Work Environment

  Unit code

  CHCORG405D

• Work Effectively With Culturally Diverse Clients and Co-Workers

  Unit code

  HLTHIR403C

• Contribute to OHS Processes

  Unit code

  HLTOHS300B

• Develop, Facilitate and Monitor All Aspects of Case Management

  Unit code

  CHCCM503C

• Undertake Case Management

  Unit code

  CHCCM401D

• Establish and Monitor a Case Plan

  Unit code

  CHCCM402D

• Undertake Case Management for Clients With Complex Needs

  Unit code

  CHCCM404A

• Advocate for Clients

  Unit code

  CHCAD401D

• Support the Interests, Rights and Needs of Clients Within Duty of Care Requirements

  Unit code

  CHCAD402D

• Work Within the Administration Protocols of the Organisation

  Unit code

  CHCADMIN305D

• Work Effectively in the Alcohol and Other Drugs Sector

  Unit code

  CHCAOD402B

• Assess Needs of Clients With Alcohol and / or Other Drugs Issues

  Unit code

  CHCAOD408A

• Work With Clients Who Are Intoxicated

  Unit code

  CHCAOD406D

• Provide Alcohol and / or Other Drug Withdrawal Services

  Unit code

  CHCAOD409D

• Apply First Aid

  Unit code

  HLTFA301C

• Plan and Conduct Group Activities

  Unit code

  CHCGROUP403D

To attain Certificate IV in Community Services Work, participants must complete a total number of 14 units including:

• 10 compulsory units

• 4 elective units

A wide range of elective units is available and may include:

-Relevant electives listed below the compulsory units for this qualification – these electives have been grouped to facilitate selection

-Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages

-Where appropriate, to address workplace requirements, units of competency packaged at this level or higher in other relevant Training Packages.

• TAFE: Not Applicable
• Year 12: VTAC
• International: Not Applicable
• Mature: Employer Choice, Direct Application and VTAC