This course will enable you to become competent in a range of well-developed guiding skills. Work is undertaken in the field where tourism products are delivered - including local or regional areas, tourist precincts, sites or attractions.

Following completion of the course, you will be able to apply a broad range of competencies in a varied work context, using some discretion, judgement and relevant theoretical knowledge.

This course is offered to workplaces only, at the employers request. Individuals cannot apply for this course.

• Location:
  Industry
• Faculty:
  Faculty of Technical and Trades Innovation
• School:
  School of Service Industries
• Study mode:
  Part Time
• Delivery mode:
  Industry and Traineeship
• Course code:
  SIT30507
• Duration:
  1 year
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

You will find new career paths and opportunities within your existing role as a tour guide.

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification provides training at Certificate III level for individuals wanting to be competent in a range of well-developed guiding skills. Work would be undertaken in the field where tourism products are delivered. The field includes any destination, local or regional area, tourist precinct, site or attraction. The qualification reflects the role of skilled operators who apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

• Work With Colleagues and Customers

  Unit code

  SITXCOM001A

• Work in a Socially Diverse Environment

  Unit code

  SITXCOM002A

• Develop and Update Tourism Industry Knowledge

  Unit code

  SITTIND001A

• Follow Health, Safety and Security Procedures

  Unit code

  SITXOHS001A

• Identify Hazards, and Assess and Control Safety Risks

  Unit code

  SITXOHS003A

• Work as a Guide

  Unit code

  SITTGDE001A

• Prepare and Present Tour Commentaries or Activities

  Unit code

  SITTGDE006A

• Develop and Maintain the General and Regional Knowledge Required by Guides

  Unit code

  SITTGDE007A

• Lead Tour Groups

  Unit code

  SITTGDE004A

• Apply First Aid

  Unit code

  HLTFA301B

• Deal With Conflict Situations

  Unit code

  SITXCOM003A

• Process Financial Transactions

  Unit code

  SITXFIN001A

• Provide Quality Customer Service

  Unit code

  SITXCCS002A

• Provide Arrival and Departure Assistance

  Unit code

  SITTGDE002A

Completion of 14 units: all 10 core and 4 elective units.