Equip yourself for a career in the fast-moving and dynamic hospitality sector. You will learn the skills and expertise necessary to work in hospitality venues where food is prepared and served, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. You will develop leadership skills to allow you to provide technical advice and support to a team.

This course is offered to industry only.

• Location:
  Footscray Nicholson and Industry
• Faculty:
  Faculty of Technical and Trades Innovation
• School:
  School of Service Industries
• Study mode:
  Full Time and Part Time
• Delivery mode:
  On campus, Industry, Workplace and Traineeship
• Course code:
  SIT30707
• Duration:
  1 year
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• barista
• wine waiter
• waiter
• bar attendant
• front desk receptionist
• housekeeper
• gaming attendant

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team.

• Develop and Update Hospitality Industry Knowledge

  Unit code

  SITHIND001B

• Provide Quality Customer Service

  Unit code

  SITXCCS002A

• Work With Colleagues and Customers

  Unit code

  SITXCOM001A

• Work in a Socially Diverse Environment

  Unit code

  SITXCOM002A

• Coach Others in Job Skills

  Unit code

  SITXHRM001A

• Follow Health, Safety and Security Procedures

  Unit code

  SITXOHS001B

• Follow Workplace Hygiene Procedures

  Unit code

  SITXOHS002A

• Provide and Coordinate Hospitality Service

  Unit code

  SITHIND003A

• Provide and Coordinate Food and Beverage Service

  Unit code

  SITHFAB021A

• Process Financial Transactions

  Unit code

  SITXFIN001A

• Clean and Tidy Bar Areas

  Unit code

  SITHFAB001C

• Operate a Bar

  Unit code

  SITHFAB002C

• Serve Food and Beverage to Customers

  Unit code

  SITHFAB003A

• Provide Responsible Service of Alcohol

  Unit code

  SITHFAB009A

• Provide Table Service of Alcoholic Beverages

  Unit code

  SITHFAB005A

• Prepare Sandwiches

  Unit code

  SITHCCC007A

• Organise and Prepare Food

  Unit code

  SITHCCC001B

• Use Business Technology

  Unit code

  BSBWOR204A

• Prepare and Serve Non Alcoholic Beverages

  Unit code

  SITHFAB010C

• Provide Responsible Gambling Services

  Unit code

  SITHGAM006A

• Deal With Conflict Situations

  Unit code

  SITXCOM003A

• Communication on the Telephone

  Unit code

  SITXCOM004A

• Implement Food Safety Procedures

  Unit code

  SITXFSA001A

• Sell Products and Services

  Unit code

  SIRXSLS001A

• Write Business Documents

  Unit code

  SITXADM003A

• Maintain and Order Stock

  Unit code

  SIRXINV002A

• Maintain Financial Records

  Unit code

  SITXFIN002A

• Receive and Store Kitchen Supplies

  Unit code

  SITHCCC003B

• Provide Food and Beverage Service

  Unit code

  SITHFAB004A

• Operate Cellar Systems

  Unit code

  SITHFAB006A

• Complete Retail Liquor Sales

  Unit code

  SITHFAB007A

• Provide Room Service

  Unit code

  SITHFAB008A

• Develop and Update Food and Beverage Knowledge

  Unit code

  SITHFAB011A

• Provide Specialist Advice on Food

  Unit code

  SITHFAB013A

• Provide Specialist Advice on Wine

  Unit code

  SITHFAB014A

• Prepare and Serve Cocktails

  Unit code

  SITHFAB015A

• Provide Porter Services

  Unit code

  SITHACS003A

• Prepare Room for Guests

  Unit code

  SITHACS005A

• Clean Premises and Equipment

  Unit code

  SITHACS006A

• Attend Gaming Machines

  Unit code

  SITHGAM001A

• Operate a Tab Outlet

  Unit code

  SITHGAM002A

• Conduct a Keno Game

  Unit code

  SITHGAM003A

• Apply First Aid

  Unit code

  HLTFA301B

• Provide Housekeeping Services to Guests

  Unit code

  SITHACS004A

• Prepare and Serve Espresso Coffee

  Unit code

  SITHFAB012B

• Perform Office Procedures

  Unit code

  SITXADM001A

• Receive and Store Stock

  Unit code

  SITXINV001A

• Control and Order Stock

  Unit code

  SITXINV002A

To achieve a Certificate III in Hospitality, 16 units must be completed: 8 core units and 8 elective units.

There are no prerequisites for entry to this qualification.

• TAFE: Students enrolled as apprentices or trainees must be employed under the Apprenticeship Training Scheme. Selection is conducted by the employer.
• Year 12: Students enrolled as apprentices or trainees must be employed under the Apprenticeship Training Scheme. Selection is conducted by the employer.
• International: Not applicable
• Mature: Students enrolled as apprentices or trainees must be employed under the Apprenticeship Training Scheme. Selection is conducted by the employer.