Become competent in a wide range of administrative duties required to work in the health industry.

Learn various functions including using basic medical terminology and maintaining patient records, which are carried out in a range of settings including hospitals, community health centres and private practice.

An upcoming information session is being held for 2013 enrolment into this course. All interested students are encouraged to attend. Please phone +61 3 9919 8294 for more information or to register.

• Location:
  Industry, Melton and Werribee
• College:
  College of Health and Biomedicine
• Study mode:
  Part Time
• Delivery mode:
  On campus and Industry
• Course code:
  HLT32907
• Duration:
  1 year
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• medical receptionist
• health administrator
• ward clerk
• admissions clerk
• clinical coding clerk

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification covers workers who complete a wide range of administrative tasks, under direct or indirect supervision. These functions can be carried out in a range of settings, including hospitals, community health centres, private practice, etc.

15 competency units are required for award of this qualification, including:

• 5 compulsory units
• 10 elective units

A wide range of elective units is available and may include:

• Relevant electives listed in the HLT07 Training Package under the packaging rules are compulsory units for this qualification.
• Competency units available at Certificate III level or higher in the Health and/or Community Services Training Packages.
• A maximum of 2 competency units may be selected from other relevant Training Package units available at Certificate III.

Core Units of Study

• Communicate and Work Effectively in Health

  Unit code

  HLTHIR301B

• Comply With Infection Control Policies and Procedures

  Unit code

  HLTIN301C

• Participate in OHS Processes

  Unit code

  HLTOHS200B

• Interpret and Apply Medical Terminology Appropriately

  Unit code

  BSBMED301B

• Contribute to Effective Workplace Relationships

  Unit code

  BSBFLM303C

Elective Units of Study
You will need to choose at least ten elective units with the approval of the Head of School, from the following or from other Community Services Training Package units available at this or higher levels, or from other relevant national training package units available at Certificate III.

• Work Effectively With Culturally Diverse Clients and Co-Workers

  Unit code

  HLTHIR403C

• Contribute to Workplace Innovation

  Unit code

  BSBINN201A

• Organise Workplace Information

  Unit code

  BSBINM301A

• Assist With Practice Administration

  Unit code

  HLTAD301B

• Prepare and Process Medical Accounts

  Unit code

  BSBMED302B

• Maintain Patient Records

  Unit code

  BSBMED303B

• Maintain Financial Records

  Unit code

  BSBFIA301A

• Support Continuous Improvement Systems and Processes

  Unit code

  BSBFLM309C

• Respond Effectively to Difficult or Challenging Behaviour

  Unit code

  HLTCSD306C

• Contribute to Team Effectiveness

  Unit code

  BSBFLM312C

• Promote Innovation in a Team Environment

  Unit code

  BSBINN301A

• Facilitate Responsible Behaviour

  Unit code

  CHCCS401B

• Organise Personal Work Priorities and Development

  Unit code

  BSBWOR301A

• Apply First Aid

  Unit code

  HLTFA301C

• Perform CPR

  Unit code

  HLTCPR201B

• Apply the Principles of Confidentiality, Privacy and Security Within the Medical Environment

  Unit code

  BSBMED305B

• Deliver and Monitor a Service to Customers

  Unit code

  BSBCUS301A

• Process Customer Complaints

  Unit code

  BSBCMM301A

• Organise Workplace Information

  Unit code

  BSBINM301A

• TAFE: School Choice
• Year 12: Successful completion of VCE or equivalent
• Mature: Direct Entry