Develop skills to work in the community sector. You will gain a strong theoretical base for working directly with clients.

This broad qualification is available with a focus on either or both of community services or community development work.

We are holding information sessions for 2013 enrolment into this course. All interested are encouraged to attend. Please phone +61 3 9919 2390 to book.

Skills Recognition Online Tool

Skills Recognition Online is available for this course, which means that you complete the process in your own time at your own pace, anywhere.

More information regarding Skills Recognition.

• Location:
  Footscray Nicholson, Industry and St Albans
• College:
  College of Arts
• Study mode:
  Full Time and Part Time
• Delivery mode:
  Class Contact, E-learning, On campus, Industry and Traineeship
• Course code:
  CHC30112
• Duration:
  0.5 years
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• Aboriginal or Torres Strait Islander community development worker
• neighbourhood centre worker
• client contact
• recreational activities officer (weekend)
• community care worker
• residential support worker
• assistant community workers (focusing on community health primarily in an indigenous community)
• support worker (community based with an orientation toward any or a number of the following: youth, women, families, domestic violence, child protection)
• indigenous youth worker
• intake and referral worker (Aboriginal)
• youth case worker (community health service setting – non residential)
• juvenile justice court officer
• youth housing support worker
• juvenile justice officer
• youth worker

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups.

This level is appropriate for support workers, case workers and client contact officers and generally, these positions:

• Have direct contact with clients

• Identify presenting needs

• Refer to appropriate services and support.

At this level support workers and case workers may provide day-to-day support in community settings and/or provide assistance with entitlements and benefits under the broad direction of others.

Emotional and practical support may be provided face to face or over the telephone to assist the client and enable an accurate referral to be achieved.

This qualification is available as a broad-based qualification or with a focus on either community services or community development work.

To qualify for the Certificate III in Community Services Work participants must successfully complete a total of 13 units of study, comprising of 8 core units and 5 elective units in accordance with the packaging rules specified in CHC08 Community Services Training Package and the University's approval.

Core Units

• Work Within the Administration Protocols of the Organisation

  Unit code

  CHCADMIN305F

• Work Within a Community Development Framework

  Unit code

  CHCCD412B

• Communicate Appropriately With Clients and Colleagues

  Unit code

  CHCCOM302D

• Provide First Point of Contact

  Unit code

  CHCCS308B

• Work Effectively in the Community Sector

  Unit code

  CHCCS411C

• Participate in Networks

  Unit code

  CHCNET301D

• Participate Effectively in the Work Environment

  Unit code

  CHCORG303C

• Follow Whs Safety Procedures for Direct Care Work

  Unit code

  CHCWHS312A

• Contribute to Whs Processes

  Unit code

  HLTWHS300A

Elective Units (5 required, as pre the Training Package rules and the University's approval)

• Facilitate Responsible Behaviour

  Unit code

  CHCCS401C

• Respond Holistically to Client Issues and Refer Appropriately

  Unit code

  CHCCS422B

• Work Effectively With Culturally Diverse Clients and Co-Workers

  Unit code

  HLTHIR403C

• Work Effectively With Aboriginal and Torres Strait Islander People

  Unit code

  HLTHIR404D

• Support the Rights and Safety of Children and Young People

  Unit code

  CHCCHILD404B

• Work Effectively in the Alcohol and Other Drugs Sector

  Unit code

  CHCAOD402B

• Support Group Activities

  Unit code

  CHCGROUP302D

• Work Effectively in Mental Health

  Unit code

  CHCMH301C

• Apply First Aid

  Unit code

  HLTFA311A

• Advocate for Clients

  Unit code

  CHCAD401D

• Work Within a Relevant Legal and Ethical Framework

  Unit code

  CHCCS400C

• Work Effectively With Young People

  Unit code

  CHCYTH301E

• Work Effectively With People With a Disability

  Unit code

  CHCDIS301C

• Work Effectively With Older People

  Unit code

  CHCAC318B

• Work With the Manager

  Unit code

  BSBATSIL502B

• Manage Self as a Board Member

  Unit code

  BSBATSIL509B

• Implement Board Member Responsibilities

  Unit code

  BSBGOV401A

• Maintain the Organisation's Information Systems

  Unit code

  CHCINF302D

• Provide Administrative Support

  Unit code

  CHCADMIN302D

• Analyse Financial Reports and Budgets

  Unit code

  BSBGOV403A

• Work Effectively in the Leisure and Health Industry

  Unit code

  CHCRH401C

• Year 12: Successful completion of VCE or equivalent.
• Mature: Relevant industry or vocational experience or assessed as being capable to complete the course by the University
• Other: Working with children/police checks may be required to participate in this course