Gain the basic skills required for entry-level jobs in the hospitality industry. You will learn basic operational knowledge and practical skills needed in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops, and make useful contacts as you study.

• Location:
  Footscray Nicholson and Off-shore
• Faculty:
  Faculty of Technical and Trades Innovation
• School:
  School of Service Industries
• Study mode:
  Full Time and Part Time
• Delivery mode:
  On campus, Apprenticeship and Traineeship
• Course code:
  SIT20207
• Duration:
  0.5 years
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• bar attendant
• bottle shop attendant
• catering assistant
• food and beverage attendant
• housekeeping attendant
• porter
• receptionist
• front office assistant
• gaming attendant

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic operational knowledge and limited practical skills in a defined context. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team but usually under close supervision.

• Develop and Update Hospitality Industry Knowledge

  Unit code

  SITHIND001B

• Work With Colleagues and Customers

  Unit code

  SITXCOM001A

• Work in a Socially Diverse Environment

  Unit code

  SITXCOM002A

• Follow Health, Safety and Security Procedures

  Unit code

  SITXOHS001B

• Follow Workplace Hygiene Procedures

  Unit code

  SITXOHS002A

• Apply Food and Beverage Skills in the Workplace

  Unit code

  SITHFAB020A

• Apply Hospitality Skills in the Workplace

  Unit code

  SITHIND002A

• Process Financial Transactions

  Unit code

  SITXFIN001A

• Clean and Tidy Bar Areas

  Unit code

  SITHFAB001C

• Operate a Bar

  Unit code

  SITHFAB002C

• Serve Food and Beverage to Customers

  Unit code

  SITHFAB003A

• Provide Responsible Service of Alcohol

  Unit code

  SITHFAB009A

• Prepare and Serve Espresso Coffee

  Unit code

  SITHFAB012B

• Plan Skills Development

  Unit code

  BSBLED101A

• Prepare Sandwiches

  Unit code

  SITHCCC007A

• Organise and Prepare Food

  Unit code

  SITHCCC001B

• Use Business Technology

  Unit code

  BSBWOR204A

• Apply Retail Food Safety Practices

  Unit code

  SIRRFSA001A

• Participate in Environmentally Sustainable Work Practices

  Unit code

  SITXENV001A

• Advise on Fast Food Products

  Unit code

  SIRRRPK003A

• Operate a Fast Food Outlet

  Unit code

  SITHCCC031A

• Apply Point-of-Sale Handling Procedures

  Unit code

  SIRXCCS001A

• Develop and Update Food and Beverage Knowledge

  Unit code

  SITHFAB011A

• Provide Food and Beverage Service

  Unit code

  SITHFAB004A

• Deal With Conflict Situations

  Unit code

  SITXCOM003A

• Receive and Store Stock

  Unit code

  SITXINV001A

• Control and Order Stock

  Unit code

  SITXINV002A

• Prepare and Serve Cocktails

  Unit code

  SITHFAB015A

• Develop and Update Food and Beverage Knowledge

  Unit code

  SITHFAB011A

• Present Food

  Unit code

  SITHCCC002A

• Prepare and Serve Non Alcoholic Beverages

  Unit code

  SITHFAB010C

• Clean Premises and Equipment

  Unit code

  SITHACS006A

Students must successfully complete 12 units: 6 core units and 6 elective units in accordance with the package rules specified in SIT07 Training Package.

• TAFE: To qualify for admission to the course, applicants must demonstrate to the satisfaction of the Head of School that they are capable of successfully completing the course by completing a School pre-selection form. Recognition of prior learning may be available based on skills and knowledge acquired by the applicant through previous study, as in articulation, informal or formal learning or from work and/or life experience. Complete an application for admission through a TAFE Direct Admission form. Applicants are advised to attend an information session.
• Year 12: To qualify for admission to the course, applicants must demonstrate to the satisfaction of the Head of School that they are capable of successfully completing the course by completing a School pre-selection form. Recognition of prior learning may be available based on skills and knowledge acquired by the applicant through previous study, as in articulation, informal or formal learning or from work and/or life experience. Complete an application for admission through a TAFE Direct Admission form. Applicants are advised to attend an information session.
• International: Not applicable
• Mature: To qualify for admission to the course, applicants must demonstrate to the satisfaction of the Head of School that they are capable of successfully completing the course by completing a School pre-selection form. Recognition of prior learning may be available based on skills and knowledge acquired by the applicant through previous study, as in articulation, informal or formal learning or from work and/or life experience. Complete an application for admission through a TAFE Direct Admission form. Applicants are advised to attend an information session.