The Certificate II in Health Support Services is an entry level qualification for workers who provide support in health services.

The course will help you to gain employment in the health or community care industry. It provides an entry platform if you want to pursue further studies in these fields.

• Location:
  Industry
• Other locations:

  Approved Secondary Schools

• Faculty:
  Faculty of Workforce Development
• School:
  School of Health and Community Services
• Study mode:
  Part Time
• Delivery mode:
  Class Contact, On campus, Industry and Burst Mode
• Course code:
  HLT21207
• Duration:
  2 years
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• hospital assistant
• administration support
• support services worker
• clerk
• maintenance assistant in a hospital or community services industry

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification covers workers who provide support for the effective functioning of health services. These workers do not provide direct care assistance functions such as assisting other staff with the care of clients.

This certificate enables people to gain employment in the health or community care industry and provides an entry platform to those who would like to pursue further studies in these fields.

Core Units

• Communicate and Work Effectively in Health

  Unit code

  HLTHIR301B

• Comply With Infection Control Policies and Procedures

  Unit code

  HLTIN301C

• Participate in OHS Processes

  Unit code

  HLTOHS200B

• Work Effectively With Others

  Unit code

  BSBWOR203A

Elective Units
Selected from the list below or where appropriate to the workplace requirements approved by the school in accordance to the Health (HLT07) Training Package guidelines.

• Maintain High Standard of Client Service

  Unit code

  HLTCSD201C

• Prepare and Maintain Beds

  Unit code

  HLTCSD203C

• Respond Effectively to Difficult or Challenging Behaviour

  Unit code

  HLTCSD306C

• Transport Clients

  Unit code

  HLTCSD208C

• Follow Safe Manual Handling Practices

  Unit code

  HLTHSE204C

• Work Effectively With Culturally Diverse Clients and Co-Workers

  Unit code

  HLTHIR403C

• Work Effectively With Aboriginal and Torres Strait Islander People

  Unit code

  HLTHIR404D

• Use Business Equipment and Resources

  Unit code

  BSBADM101A

• Apply First Aid

  Unit code

  HLTFA301C

• Use Basic Medical Terminology

  Unit code

  BSBMED201A

• Interpret and Apply Medical Terminology Appropriately

  Unit code

  BSBMED301B

• Contribute to Effective Workplace Relationships

  Unit code

  BSBFLM303C

To receive this qualification you are required to obtain 12 units of competency including:

• Four (4) Core units
• Eight (8) Elective Units

• TAFE: Secondary School choice as assessed by the University Interview
• Year 12: NA
• International: NA
• Mature: NA