Prepare yourself for a rewarding career in community services work by gaining the skills and general theoretical base to further your qualifications in youth work, aged care or children’s services.

Learn to provide assistance, support and referrals to clients who are accessing a service or experiencing alcohol or drug problems.

• Location:
  Footscray Nicholson, St Albans and Industry
• Other locations:

  Off campus at Secondary Schools auspiced by Victoria University

• Faculty:
  Faculty of Workforce Development
• School:
  School of Health and Community Services
• Study mode:
  Part Time
• Delivery mode:
  On campus, Industry, Working in the Workplace and Traineeship
• Course code:
  CHC20108
• Duration:
  1 year
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• child care assistant
• support worker
• assistant community services worker
• care service employee
• contact officer
• customer service staff
• personal care assistant

Learn more about your career options on the Australian government's Career Information and Resources website.

This qualification gives students a pathway into community services work. This qualification can provide an appropriate pathway into higher level qualifications, such as youth work, aged care and children services. Students are provided with a general theoretical base required for working within the community work sector.

Core

• Prepare for Work in the Community Sector

  Unit code

  CHCCS211A

• Communicate With People Accessing the Services of the Organisation

  Unit code

  CHCCOM201C

• Follow Policies, Procedures and Programs of the Organisation

  Unit code

  CHCORG201B

• Work With Others

  Unit code

  CHCORG202C

• Participate in OHS Processes

  Unit code

  HLTOHS200B

Electives

• Support the Development of Children

  Unit code

  CHCFC301A

• Work Effectively With Older People

  Unit code

  CHCAC318B

• Support Community Resources

  Unit code

  CHCCD307C

• Identify and Address Specific Client Needs

  Unit code

  CHCCS405C

• Prepare for Disability Work

  Unit code

  CHCDIS220B

• Apply First Aid

  Unit code

  HLTFA301C

• Support Group Activities

  Unit code

  CHCGROUP302D

• Work Effectively With People With a Disability

  Unit code

  CHCDIS301B

• Support the Activities of Existing Groups

  Unit code

  CHCGROUP201C

• Deliver Service to Clients

  Unit code

  CHCCS200D

• Provide First Point of Contact

  Unit code

  CHCCS308B

• Facilitate Responsible Behaviour

  Unit code

  CHCCS401B

• Work Effectively in the Community Sector

  Unit code

  CHCCS411B

• Communicate With Children

  Unit code

  CHCIC201B

• Ensure the Health and Safety of Children

  Unit code

  CHCCN301B

• Work Effectively in the Leisure and Health Industry

  Unit code

  CHCRH401B

• Undertake Community Sector Work Within Own Community

  Unit code

  CHCCS421A

• Advocate for Clients

  Unit code

  CHCAD401D

• Operate Under a Casework Framework

  Unit code

  CHCCW301C

• Respond Effectively to Difficult or Challenging Behaviour

  Unit code

  HLTCSD306C

• Work Effectively With Young People

  Unit code

  CHCYTH301E

• Prepare for Alcohol and Other Drugs Work

  Unit code

  CHCAOD201D

• Work Effectively in Mental Health

  Unit code

  CHCMH301B

• Develop Understanding of Children's Interests and Developmental Needs

  Unit code

  CHCPR303D

• Provide Experiences to Support Children's Play and Learning

  Unit code

  CHCPR301B

• Provide Food Services

  Unit code

  CHCAC316C

• Work Effectively With Families to Care for the Child

  Unit code

  CHCRF301E

• Follow Safety Procedures for Direct Care Work

  Unit code

  CHCOHS312B

• Communicate Appropriately With Clients and Colleagues

  Unit code

  CHCCOM302C

• Apply Advanced First Aid

  Unit code

  HLTFA402C

• Undertake Basic Administrative Duties

  Unit code

  CHCADMIN201D

• Distribute Meals and Refreshments to Clients

  Unit code

  HLTFS201C

• Follow Basic Food Safety Practices

  Unit code

  HLTFS207C

• Prepare Foods Suitable for a Range of Food Service Settings

  Unit code

  HLTFS302C

• Comply With Infection Control Policies and Procedures

  Unit code

  HLTIN301C

• Work Effectively With Families to Care for the Child

  Unit code

  CHCRF301E

11 units must be selected for this qualification including: 5 compulsory units and 6 elective units. A wide range of elective units are available to address workplace requirements at this level or higher in the community services Training Packages approved by the School of Community Services.

• TAFE: The secondary schools interview and select students based on a combination of interest and academic performance.
• Year 12: The secondary schools interview and select students based on a combination of interest and academic performance.
• International: not applicable
• Mature: Interview