Safety & security
Stay safe in Melbourne and reduce risk to your personal safety. Everyone at VU is responsible for ensuring a safe campus environment and should know what to do in an emergency.
Counselling services provides assistance for staff when dealing with a student in crisis.
On this page
Campus security contact numbers
Emergency number: +61 3 9919 6666.
General enquiries: +61 3 9919 4999.
VU security overview
The Security Operations Centre is staffed 24 hours a day and can be called for assistance. They have direct contact with the Campus Security Officers located on all VU campuses.
The Security Operations Centre emergency phone number is +61 3 9919 6666. Add this number to your mobile phone.
We encourage all staff, students and visitors to report any security incidents or suspicious activity on campus or in carparks to their campus security office.
For general enquires about safety issues on campus phone Security Management on +61 3 9919 4999.
Security services provided
VU security regularly patrol buildings and car parks, both on and off-campus. They are here to help you.
You can request an escort on campus. Simply call the security officer on your campus on the above contact numbers. They provide:
- vehicle escorts to other buildings on campus for students and staff
- assistance walking from your office or study area to your vehicle (if parked in a VU car park)
The VU Carpool Program lets you to make car sharing arrangements with fellow students who travel to and from similar destinations.
There are car parks at most campuses, for which you'll need to buy a ticket. The Road Safety Act (1986) and all associated regulations and amendments is enforced in University car parks so please observe signs to avoid fines.
Useful phone numbers
- Student hotline: 1300 363 079
The Minister for Education has established a student hotline. Any student can ring this number to anonymously raise concerns. Please note that the helpline is not for immediate emergency assistance. If you require immediate help in an emergency dial 000.
- VU International after-hours number: 1800 758 350
When campus offices are closed, VU international students can now call the after-hours number. You will get immediate advice and assistance on a wide range of issues. The service is a free call from landlines anywhere in Australia, and a standard call rate from mobile phones.
- Crime Stoppers: 1800 333 000
Crime Stoppers is a confidential service that is interested in your information, not your identity. If you are an International student, reporting a crime will NOT impact your visa.