Student Service Centre

Student Service Centres provide you with face to face customer service to help you access services, advice and information in an easy and convenient way.

We can help you with general enquiries, refer you to specific services that you may need and provide on the spot student administration services such as:

• amending your enrolment details
• change your personal details
• accept payment for enrolment fees
• provide you with your results
• issue or update your student ID card.

You can also visit your campus Student Service Centre for:

• academic transcripts
• a course application form
• an application to graduate
• course information
• course withdrawals
• enrolments
• fee extensions
• leave of absence
• payment student activities and trips
• travel concession cards
• VUSU membership
• enquiries about other student support services including advice and counselling, employment services, housing services, student equity and disability support.
• a campus map and directions around the campus.

We have computers available at all 10 centres so you can access your student record via MYVU (student portal) and find information on our website.

Locations and opening times

Our opening hours change throughout the year to help meet your needs at busy times. For locations and the most up to date opening times, please visit ASKVU.