Check the main contact us page for our opening times.

Students based in Australia will find enquiry information here.

You can give us a call to chat about studying with us in the future, or to discuss your current course.

We have two online enquiry systems: one for current students, and another for prospective students.

You can also come and see us at one of our campuses, and we'll answer your questions in person!

Come and see us at our VUHQ (student service centres) to discuss your enrolment, course and much more.

Get in touch

Call us on one of the following numbers. Note that these are not free-call numbers, so the usual phone charges apply.

Call from Australia or overseas

Phone: +61 3 9919 6100
Days: Monday to Friday
Hours: 8.30am to 5pm.

Call from Australia only

Phone: 1300 VIC UNI (1300 842 864)
Days: Monday to Friday
Hours: 8.30am to 5pm.

Chat will reopen:
Thu, 9am – 6pm (AEDT)
Local time: Thursday 02 December 2:10am AEDT AEDT

Email & online enquiries

Visit our enquiry website Ask VU for the following:

  • answers to frequently asked questions (FAQs)
  • live chat
  • phone numbers
  • email.

Visit a VUHQ (student service centre)

Come chat to our friendly staff during business hours at one of our student service centres, known on campus as VUHQ.

Visit us at VUHQ for:

  • campus information
  • course and enrolment help
  • fee enquiries
  • ID cards
  • support service questions and much more.

Locations & opening hours

Find your nearest campus VUHQ opening hours.

Face-to-face service closed

Due to the current restrictions associated with coronavirus (COVID-19) pandemic, all VUHQ service centres are closed for face-to-face assistance until further notice.

In order to continue supporting you, until we are able to re-open, we have set up a Virtual VUHQ Service via Zoom.

Heading to our Virtual VUHQ?

Current and future students, join a Zoom waiting room where a student advisor will assist you.

Join our virtual queue

Meeting ID: 950 5099 3078
Passcode: 616771