Our Student Advisory Service provides comprehensive information, referral and support service to assist with your educational experience. We are also responsible for administering and responding to student complaints.

Student assessment

The student assessment and progress policydefines the framework for the conduct of assessment at VU.

You can have the support of a student adviser when appealing or requesting a review of your assessment. In the first instance, such requests can be made with your teacher, unit of study coordinator/module leader or course coordinator/program manager.

Student progress

VU provides support for your academic progress to help you successfully complete your studies. 

If you are failing assignments or not meeting attendance requirements, you should contact your teacher to discuss a plan to get back on track with your studies. 
This is in accordance with the Student assessment and progress policy

If you have failed half your units, or a core unit more than twice, you will be called to attend a meeting with your course coordinator/program manager. You have two opportunities to meet one-on-one.  If you continue to make unsatisfactory progress, you will be called to attend a progress hearing.

A student adviser can help you prepare for your meeting with your course coordinator/program manager. At your request, a student adviser can speak on your behalf at a progress hearing.

Students should read the student progress policy frequently asked questions and letter guide for Higher Education (HE) students or Vocational Education (VE) and Further Education (FE) students.

Progress Information Seminars - November - January

For all students who are required to attend a meeting with your course coordinator or progress committee, Student Advisory Services will be running free progress information seminars during November - December  to help you prepare for the meeting.

For Faculty of Business and Laws students, Student Advisory will be running free progress information seminars during January.

You do not need to book in for any of the sessions, however it is important that you attend a session before your meeting. Please do not ignore this opportunity to have support in understanding the progress review progress.

Discipline

If you have been called to attend a discipline hearing a student adviser can help you prepare and attend the hearing with you as your representative. You can make individual casework appointments with a student adviser to discuss confidential issues regarding discipline.

Plagiarism

The  Academic honesty and preventing plagiarism policy defines how VU deals with the unauthorised, unacknowledged and/or the improper use of the intellectual work of others. This can include cutting and pasting from the web, books or journals without acknowledging the source, or word for word copying of other students' work.

If allegations of plagiarism or academic dishonesty are made against you, please contact the Student Advisory Service for advice and support.

Academic honesty and preventing plagiarism FAQs and letter guide

Student lounges

The Student Advisory Service looks after student lounges on all VU campuses. A student lounge is a space for students to meet friends, relax and find information. Microwaves and hot water for tea and coffee are provided in most student lounges.

VU Student Union (VUSU)

The Student Advisory Service provides assistance and support to elected representatives of the Student Union (VUSU).

Contacting the Student Advisory Service

You can make a confidential appointment with a student adviser to consult about issues relating to your VU education.

ASKVU        Find answers and ask questions
Phone         +61 3 9919 4360
Email:          studentadvisors@vu.edu.au