BSBOPS502 - Manage business operational plans

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, incl the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:
*manage an operational plan for at least one business or work area.

In the course of the above, the candidate must:
*develop and implement an operational plan using a variety of information sources and consultation including:

• resource requirements
• key performance indicators
• monitoring processes
• contingency plans
  *communicate with stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams
  *confirm existence of relevant strategies, including strategies relating to:
• recruiting, inducting and developing personnel
• acquiring physical resources and services
• protecting intellectual property
• making variations to the plan
• monitoring and documenting performance.

Students will also be expected to demonstrate the following knowledge:
*stakeholders involved in development and management of operations plan including escalation points, colleagues and specialist resource managers
*key information sources for proposal development and presentation including resource requirement specialists
*consultation processes
*content of operational plans, including:

• procurement processes
• employee recruitment and induction strategies
• physical resource and service acquisition strategies
• key indicators of organisational performance
  *budget and actual financial relating to profit and productivity
  *methods for preparing operational plans and contingency plans
  *role of an operational plan in achieving an organisation’s objectives
  *procedures and records associated with documenting performance
  *approaches for developing key performance indicators to meet business objectives
  *legislative and regulatory framework relating to the development and implementation of operational plan of the organisation, including:
• fair trading laws
• work health and safety
  *organisational policies, practices and procedures that relate to the operational plan.