Friendly Library staff and students are available to assist you with using the Library and its resources.

The Library also offers training programs for accessing Library resources, research and using applications such as EndNote.

For general enquiries talk to staff at a Library service desk, contact us on +61 3 9919 4266 (9am – 5pm Monday to Friday only) or [email protected].

Online assistance (including chat) is also available through our Ask the Library service:

  • LibChat – online assistance from library staff
  • PeerChat – online assistance by students, for students.

General enquiries & help

For general enquiries talk to staff at a Library service desk, contact us on +61 3 9919 4266 (9am – 5pm Monday to Friday only) or [email protected].

Library postal address

Victoria University Library
PO Box 14428
Melbourne VIC 8001

Today's opening hours


View more opening hours

Training programs

We offer a number of training programs throughout the academic year from short introductory sessions for new students to refresher sessions for returning students and more in depth classes for research students. Topics include:

  • accessing Library resources
  • referencing
  • using databases
  • legal research
  • using EndNote and EndNote Online.

IT help for students

Library accessibility services

We support the University's commitment to equity and diversity by providing a range of services to students with a disability at the time when they need them.

For help with copyright, contact the Copyright Officer (+61 3 9919 5958 or [email protected])

Help for staff

Help for staff in relation to Library services and resources is available on the VU Staff Intranet (requires VU login when off campus), including:

  • adding material to Reserve, eReserve, multimedia streaming
  • getting books added to the Library collections
  • copyright for teaching.

To book a Library tour or orientation session contact your campus library.

Support for researchers

The Library provides a range or services to support the VU researcher including assistance with publishing your research, getting your outputs into the VU Research Repository and managing your research data.

The Research Ambassadors are available online and provide peer-to-peer support to research (including honours) students and staff.

To find out more about how the Library supports the researcher including contact details see the Library research support page.

College librarians

Contact details for the College Librarians are available on the VU Intranet (requires VU login when off campus).