Get help

Two students sitting in the library, engaged in conversation
Make contact with the library, ask for help or make a suggestion.

Friendly Library staff and students are available to assist you with using the Library and its resources.

On these pages you can find course and unit guides, information about copyright and referencing, and details for workshops and online training programs to help you with accessing Library resources, research and using applications such as EndNote.


 

General enquiries & help

General support and tools

IT Support

Visit IT Services or contact the IT help desk on +61 3 9919 2777 for support including help with accessing WiFi, MyVU and other VU systems.

Researcher & staff support

VU staff

On the VU staff intranet (requires VU login when off campus) you can find contact details for College Librarians and help for staff, including the Reserve, multimedia streaming, Library collections and copyright.

Staff can also book a Library tour or orientation session via their preferred campus library.

Researchers

The Library provides a range or services to support the VU researcher including assistance with:

The Research Ambassadors are available online and provide peer-to-peer support to research (including honours) students and staff.

To find out more about how the Library supports the researcher including contact details see the Library research support page.