SHBXCCS005 - Maintain health and wellbeing in a personal services setting
Nominal hours
Location
Prerequisites
Co-requisites
(Corequisite units must be studied concurrently with this unit)
Overview
This unit describes the performance outcomes, skills and knowledge required to maintain personal health and wellbeing by implementing techniques that facilitate improved workplace health and wellbeing, and work-life balance. It also includes the ability to recognise and respond appropriately to health and wellbeing of clients.
It requires the ability to monitor and address own health and wellbeing concerns, and to recognise those of clients and to assist them with relevant treatment or referrals.
This unit applies to workers in personal service environments. In these environments, they make routine service decisions within a defined range.
Assessment
For Melbourne campuses
Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
• undertake assessment of self and workplace to determine:
• workplace stressors
• causes of fatigue
• work-life balance priorities
• develop and document a personal health and wellbeing plan that outlines techniques for:
• achieving work-life balance
• reducing fatigue
• building resilience
• maintaining stamina
• implement the above plan demonstrating techniques for improved health and wellbeing as listed in the plan
• identify signs of physical and mental health risks and appropriate responses with four clients.
Students will also be expected to demonstrate the following knowledge:
• workplace causes and impacts to self of:
• stress
• fatigue
• reduced resilience
• techniques for:
• identifying personal stressors
• responding to personal stressors
• maintaining stamina
• building resilience
• achieving work-life balance
• monitoring personal health and wellbeing
• health and wellbeing and its role in contributing to overall personal health
• role of work-life balance in maintaining personal health and wellbeing
• internal and external sources of support and assistance relevant to workplace health and wellbeing
• strategies to maintain a positive work-life balance:
• taking regular breaks
• having holidays
• eating well
• exercise
• socialising outside of work
• seeking support from peers and supervisors
• national and state or territory legislation relevant to own and clients’ health and wellbeing:
• anti-discrimination
• privacy and confidentiality
• work health and safety
• mandatory reporting
• duty of care
• work role boundaries:
• responsibilities
• limitations
• signs for recognising serious mental health conditions in clients:
• extreme or unusual behaviour
• illogical thinking e.g. exaggerated beliefs about personal powers to influence events
• lack of communication or responsiveness
• unreasonable anger
• expressing suicidal thoughts
• circumstances in which referral to a health or other professional is appropriate or urgent:
• signs of serious mental health conditions
• signs of serious physical health conditions
• signs of violence or reportable conditions
• key sources of support or referral:
• local medical centre
• police
• ambulance
• community mental health or crisis team.
Required reading
The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.
As part of a course
This unit is studied as part of the following course(s):