BSBMED302 - Prepare and process medical accounts

Unit code:BSBMED302Study level:TAFE

Nominal hours

Location

Footscray Nicholson
Industry
Sunshine
Werribee

Prerequisites

(Or equivalent to be determined by unit coordinator)
Co-requisites
(Corequisite units must be studied concurrently with this unit)

Overview

This unit describes the skills and knowledge required to provide advice to patients regarding fee structures and process referrals, as well as prepare and process medical accounts for a range of patients.

This unit applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

provide accurate and clear advice to patients about a range of entitlements and benefits
use an appointment system to schedule medical appointments
process referrals according to legislative and organisational requirements
prepare, process and store medical accounts and payment records according to legislative and organisational requirements
follow up unpaid accounts.

Students will also be expected to demonstrate the following knowledge:

outline Medicare entitlements
outline public and private health insurance systems
discuss key aspects of relevant legislation, regulations, standards and codes of practice that affect workplace operations
describe the differences between workers’ compensation, TAC and Veterans’ Affairs claims
explain procedures for patients without a Medicare card or number.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-Learning system.