BSBXTW401 - Lead and facilitate a team
Nominal hours
Location
Industry
Prerequisites
Co-requisites
(Corequisite units must be studied concurrently with this unit)
Overview
This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.
Assessment
For Melbourne campuses
Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, incl the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
* assign tasks to team members with appropriate instruction and considering any required contingencies
* provide feedback and assistance to team members
* collate feedback on individual and team performance
* identify and implement development opportunities for others
* manage conflicts and challenges according to organisational requirements.
Students will also be expected to demonstrate the following knowledge:
* organisational requirements relevant to workplace teams:
* workplace policies
* codes of conduct
* organisational reputation and culture
* legislative requirements relevant to the workplace
* facilitation techniques to encourage team cohesion and effectiveness
* mentoring and coaching techniques to support team members
* strategies for conflict resolution and negotiation
* different methods and styles of communication
* key principles of cross-cultural communication and communication with individuals with special needs or disabilities
* professional behaviours to role model as a leader
* typical workplace contingencies that can impact teams:
* unplanned leave or absence of workers
* re-allocation of work tasks
* succession planning for important team roles
* teamwork challenges relevant to performance evidence:
* difficulties performing tasks
* conflicts with clients or team members
* potential risks or safety hazards
* unethical or inappropriate behaviour.
Required reading
The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.
As part of a course
This unit is studied as part of the following course(s):