CHCCSM017 - Facilitate and review case management

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

• develop, facilitate and review all aspects of case management for three people

Assessment type: Class Activity | Grade: Yes/No

Students will also be expected to demonstrate the following knowledge:

• evidence-based practices
• approaches to service delivery
• contemporary behaviour change models, practices and interventions
• privacy and confidentiality
• formal meeting processes
• organisational standards, policies and procedures, and legislation and statutory mandates
• risks and responsibilities relating to duty of care for: child protection, family and domestic violence, suicide, elder abuse, disability
• considerations, protocols, history and special needs of diverse populations:
• person-centred, family-focused models of practice, dynamics, communication and decision making
• documentation protocols
• monitoring and review processes
• available services
• rights, roles, and responsibilities of people within the decision-making process
• the impact of values systems of the worker, person and key stakeholder on outcomes
• different methods of addressing and engaging with participants.