This unit (CHCCSL003) describes the skills and knowledge to support clients to identify and work though concerns, and to manage the overall counselling process to its conclusion. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:

Contact VU Polytechnic


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - facilitated the counselling process for at least 3 different clients with varying presenting issues, in at least 3 sessions per client; - facilitated client sessions using all aspects of the counselling process; - identifying concerns; - working through concerns; - monitoring the counselling relationship, and; - followed processes to bring the counselling process to an end on at least 2 occasions.Students will also be expected to demonstrate the following knowledge: - legal and ethical considerations for the counselling relationship, and how these are applied in individual practice; - different agency and organisation models of counselling and intervention; - the counselling process; - obstacles to the counselling process; - indicators of needs requiring referral, and referral options; - structure of key stages of a counselling session, and techniques for managing each stage, and; - self-awareness.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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