CHCCOM003 - Develop workplace communication strategies

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Unit code: CHCCOM003 | Study level: TAFE
N/A
Footscray Nicholson
Industry
Sunshine
Werribee
N/A
Overview
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Overview

This unit describes the skills and knowledge required to develop communication protocols for a team or business unit.  This unit applies to workers responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • developed and presented 1 new communication strategy and associated protocols for a business unit or team, and;
  • developed and implemented 1 strategy for using digital media to provide information and promote organisation to clients.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

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