SIRXCOM002 - Work effectively in a team

Unit code:SIRXCOM002Study level:TAFE

Nominal hours

Location

Industry

Prerequisites

(Or equivalent to be determined by unit coordinator)
Co-requisites
(Corequisite units must be studied concurrently with this unit)

Overview

This unit describes the performance outcomes, skills and knowledge required to communicate and work cooperatively with both peer and senior team members to contribute to the achievement of team goals. It applies to individuals working in frontline operational roles in a diverse range of industry sectors and business contexts. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

actively participate in three different workplace activities individually or cumulatively demonstrating:
effective communication with team members;
consultation with others to determine team goals and individual responsibilities;
contribution to achievement of team outcomes;
following direction from others, and;
working with others to resolve one basic team problems.

Students will also be expected to demonstrate the following knowledge:

conventions and use of a range of communication methods;
communication techniques and use in a team context;
effective communication techniques with team members of diverse backgrounds;
teamwork principles and the role of teamwork in the achievement of workplace goals;
role of feedback in the achievement of team goals;
problem-solving strategies for use in the achievement of team goals;
techniques for supporting team members in the achievement of workplace outcomes;
organisational policies and procedures, and;
industry standards and expectations relevant to: teamwork attitudes, and; teamwork ethics.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.