CHCYTH016 - Respond to critical situations

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each units learning outcomes & performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

• establish a framework for dealing with one potential crisis situation which includes:

• identifying and assessing risks to persons safety and welfare
• recognising and anticipating possible causes of conflicts
• identifying and implementing risk-minimisation strategies
• providing information on possible responses to team members
• stating when to request assistance of others
• detailing types of assistance to various situations
• identifying equipment available to support response to potential crisis situations

• on at least one occasion:

• maintain a safe and healthy environment to minimise the risk of crisis situations
• role model positive behaviour when engaging with young people
• identify colleagues, self or young person’s peers as potential triggers for change in young person’s mood
• provide invitation for young person to engage in healthy activities and relationships
• document actions taken according to organisational policies and procedures.

Students will also be expected to demonstrate the following knowledge:

• team roles and responsibilities and reporting requirements
• responsibilities of child protection reporting and duty of care
• how the physical, social and organisational environment can provide invitations for healthy activity and behaviour
• how critical incidents and risks arise both generally and in particular situations
• common trauma-based responses and mental health issues in young people
• use of self as tool for modelling positive behaviours and engaging in positive relationships
• risk assessment and risk minimisation strategies
• principles of effective communication for:

• counselling
• conflicts
• team assistance
• negotiation
• mediation
• information management

• organisational code of conduct
• organisational policies, guidelines, frameworks, procedures and emergency protocols for crisis intervention.