CHCYTH024 - Manage service response to young people in crisis

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit's learning outcomes & performance criteria requirements, including the setting of work-based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

• develop and implement a framework to prevent and respond to crisis situations involving young people including:

• defining circumstances contributing to a crisis situation
• analysing the legal and statutory requirements
• identifying and obtaining resources to respond to crisis situations
• providing information to young people and workers about the organisation’s policies and procedures for dealing with crisis situations
• supporting workers in responding to crises by providing training and briefings

• follow up on at least one crisis situations by:

• conduct debrief with workers
• completing organisational reporting requirements.

Students will also be expected to demonstrate the following knowledge:

• legal requirements and organisational policies and procedures relating to safety in the work environment
• specialist support services and resources relevant to crisis situations
• factors which contribute to young people entering crisis situations
• ecological dynamics and the family systems likely discomfort with change even when the benefits of change are acknowledged
• resistance and crisis as an indicator of discomfort caused by attempts to change which are nearing success
• methods of crisis intervention including mediation and negotiation
• characteristics of aggressive and abusive behaviour
• alternatives to coercive, aggressive and abusive behaviour.