CPCCOM1014 - Conduct workplace communication

Unit code:CPCCOM1014Study level:TAFE

Nominal hours

Location

City King St
Footscray Nicholson
Footscray Park
Industry
Sunshine
Werribee

Prerequisites

(Or equivalent to be determined by unit coordinator)
Co-requisites
(Corequisite units must be studied concurrently with this unit)

Overview

This unit of competency specifies the skills and knowledge required to communicate effectively with other workers in a construction workplace environment.
The unit includes gathering, conveying and receiving information through verbal and written forms of communication.
The unit is suitable for those with basic skills and knowledge undertaking routine work tasks under the direction of more experienced workers.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

conveying and receiving information and instructions to and from others
accessing, interpreting and sequencing information
presenting information in verbal and written reports
entering information into workplace records and documents
participating in simple meeting processes.
All work must be performed to the standard required in the workplace.

Students will also be expected to demonstrate the following knowledge:

conveying and receiving information and instructions
effective listening, questioning and speaking skills to confirm understanding
accessing and interpreting basic information from a range of sources
selecting and sequencing basic information
preparing and presenting basic written reports
preparing and presenting basic verbal reports
participating effectively in simple meeting processes
entering information into basic workplace records and documents.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.