Communication and Dermal Services

This unit provides students with the knowledge and skills required for effective communication with clients, colleagues and industry representatives in a professional clinical environment. As part of the learning experience, consideration is given to legal, ethical and privacy requirements alongside the concepts of social and cultural diversity in the workplace. Students will be guided in how to confidently perform an effective consultation, as optimal communication between the dermal clinician and the client is required to ensure the safety and efficacy of dermal procedures.

Learning Outcomes

On successful completion of this unit, students will be able to:

1. Demonstrate professional and effective communication techniques relevant to dermal practice;
2. Develop and demonstrate effective consultation techniques, exploring legal, privacy and ethical concerns whilst giving consideration of cultural and social diversity;
3. Discuss the relevance of conducting and recording a detailed client history in relation to the consultation process, that encompasses medical and non-medical related health and lifestyle factors; and
4. Evaluate how communication, feedback and reflection enhance workplace interactions and professional development.