UEECO0015 - Provide quotations for installation or service jobs

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Unit code: UEECO0015 | Study level: TAFE
Credit points
N/A
Location
Sunshine
Prerequisites
N/A
Overview
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Overview

This unit involves the skills and knowledge required to provide quotations for electrotechnology installation and service work that includes minor installations deemed to be less complex than a major installation requiring involved delivery structures and specialised supervision up to $AU100,000.It includes determining job specifications, using manufacturer catalogues, making enquiries, selecting compliant materials, pricing materials and labour costs, completing quotation documentation and applying workplace customer relations protocols.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce & extend knowledge and skill competence within set & controlled parameters in accordance with each unit’s learning outcomes & performance criteria requirements, incl the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
* applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements
* communicating effectively with suppliers and customers
* costing small or minor jobs up to the value of $100,000, including:
* allocating resources to be quantified and costed
* costing labour plant and materials
* calculating service costs and margins
* dealing with unplanned customer events/situations in accordance with workplace procedures
* determining list of material (also known as material take off), including type and quantity
* determining scope and extent of quotation work
* developing minor quotation and checking calculations using costing methods in accordance with workplace procedures
* documenting and submitting quotation in accordance with workplace procedures.

Students will also be expected to demonstrate the following knowledge:
* enterprise communication methods, including:
* communicating with personnel involving oral communications, written procedures, and work instructions
* communicating with customers and suppliers
* work activities records, including:
* methods for recording and maintaining work records
* purpose and extent of maintaining work activities records in an enterprise
* types of records for maintaining work activities in an enterprise
* work records required by regulation requirements
* enterprise customer relations protocols, including:
* dealing with customer issues
* procedures for dealing with customers
* purpose of customer relations
* costing methods in an enterprise, including:
* costing policy
* labour charge out rates
* margins
* purchase prices and discounts for materials
* costing small jobs, including:
* costing labour plant and materials
* resources to be quantified and costed
* service costs and margins
* relevant equipment manufacturer specifications
* relevant risk mitigation processes, including risk control measures
* relevant WHS/OHS legislated requirements
* relevant workplace costing policies.

Required reading

The qualified trainer and assessor will advise students of class notes, reading materials produced by VU Polytechnic and further support via VU Polytechnic e-learning system and/or in person.

As part of a course

This unit is studied as part of the following course(s):

Certificate IV in Industrial Automation and Control
UEE43220 | Certificate iv | Duration:

Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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