SITXMGT002 - Establish and conduct business relationships

Unit code: SITXMGT002 | Study level: TAFE
Footscray Nicholson
Footscray Park


This unit describes the performance outcomes, skills and knowledge required to establish and manage positive business relationships. It requires the ability to use high-level communication and relationship building skills to conduct formal negotiations and make commercially significant business-to-business agreements. 


For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • establish and maintain business relationships with at least two of the following: cooperative partner with organisation; contractor; customer; networks, and; supplier;
  • conduct formal negotiations, or make and manage agreements and contracts in relation to the two relationships established above, relevant to the specific business context, and;
  • demonstrate the use of high-level communication and relationship building skills when conducting formal negotiations and making commercially significant business-to-business agreements in the above business relationships.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

Search for units, majors & minors