This unit (SITXHRM002) describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provisions, operational efficiency requirements, and within wage budgets. This unit applies to individuals responsible for developing staff rosters for situations involving potentially large numbers of staff working across a range of different service periods or shifts. It does not apply to small office environments. It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers. The unit applies to all tourism, travel, hospitality and event sectors.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:

Contact VU Polytechnic


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - prepare staff rosters that meet diverse operational requirements across three different roster periods; - demonstrate the following when preparing each of the above staff rosters: - sufficient staff to ensure the delivery of required services within wage budget constraints; - appropriate skills mix of the team; - compliance with industrial provisions and organisational policy, and; - completion of rosters within commercial and staff time constraints.Students will also be expected to demonstrate the following knowledge: - sources of information on awards and other industrial provisions; - industrial agreements and other considerations which impact the preparation of staffing rosters: - key elements of applicable awards and enterprise agreements: - organisational policies which impact the preparation of staffing rosters, and; - industry sector and specific organisation.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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