MSAPMSUP201A - Receive or despatch goods

TAFE Victoria logo
Unit code: MSAPMSUP201A | Study level: TAFE


This competency covers the handling of materials by an operator as an adjunct to the job of making product. It applies to a limited range of materials. It is NOT intended to be an alternative warehousing competency.  This competency is typically performed by operators working either independently or as part of a work team.


For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills and knowledge:

  • product/material knowledge;
  • inventory and ordering systems;
  • transport requirements and restrictions for products/materials;
  • correct OHS procedures;
  • storage/handling principles and procedures;
  • material hazard properties and their implications for safe handling and storage;
  • significance of material to customers; transport requirements and restrictions for materials;
  • plan own work, including predicting consequences and identifying improvements;
  • identify and describe own role and role of others involved directly in the processing of orders and despatching of products;
  • use PPE, safely handle products and materials, read relevant safety information and apply safety precautions appropriate to the task, and;
  • distinguish between causes of problems such as product requirements and job priority as relevant to the practical completion of the job.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is not compulsory for any specific course. Depending on the course you study, this unit may be taken as an elective.

Search for units, majors & minors