This unit (ICTSAS206) describes the skills and knowledge required to reduce the risk of a computer's operation being affected by spam or destructive software. It applies to technical support individuals who, while working under a level of supervision, have responsibility to exercise the discretion required to protect and secure equipment and software in a small or large office environment.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:

Contact VU Polytechnic


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - install virus protection software and updates; - schedule virus protection software to run on a regular basis; - remove common destructive software, and; - identify common spam types and take appropriate action.Students will also be expected to demonstrate the following knowledge: - describe spam and virus intrusions and identify appropriate remedial actions; - identify the types of protective applications used against viruses and spam; - identify the operating systems supported by the organisation, and; - identify the common components of computer hardware that may be affected by spam.

Where to next?

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