This unit (DHCCCG503) describes the performance outcomes, skills and knowledge required to work with clients to motivate and empower them to set and achieve their health and wellbeing goals. It requires the ability to establish an effective coach-client relationship, to apply micro-counselling and coaching techniques and to take a collaborative and supportive approach to goal setting and monitoring progress. It also requires the ability to work within professional boundaries, as well as to identify when it is appropriate to refer clients to other health and/or allied health professionals either to achieve their health and wellbeing goals or in response to clients displaying at-risk behaviours during the coaching period. This unit applies to individuals operating within the role and limitations of a health coach. Such individuals may operate in a range of settings, including, but not limited to, community centres, clinical environments, gyms, schools or in their own, autonomous practice.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:

Contact VU Polytechnic


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - for at least three (3) different people ranging in age and with different health and medical conditions: established an effective coach-client relationship; applied micro-counselling, coaching and behaviour modification techniques specific to the client; demonstrated a collaborative and supportive approach to goal setting and monitoring client progress against agreed goals, and; maintained accurate records of coach-client relationship that comply with organisational requirements; - modified coaching practice and re-evaluated client goals for at least two (2) different people, and; - identified and referred at least one (1) client requiring health and/or allied health professional care.Students will also be expected to demonstrate the following knowledge: - micro-counselling techniques, including but not limited to: eye contact; attending to client; reflective listening, and; establishing acceptance; - communication and negotiation skills to interact effectively, including effective questioning techniques; - motivational interviewing; - behaviour modification techniques for positive outcomes and increasing positive behaviour; - stages of change models; - collaborative goal setting methods; - coaching techniques; - positive psychology, and; - accessibility factors that impact coaching, including culture, age, disability; - role of other health professionals, including evidence based medical model and complementary/alternative therapies in the health and rehab continuum; - changing role of the client - from passive in the medical model to active model encouraged in coaching (taking on personal responsibility for own health); - key indicators of coaching end points - goal to establish independent functioning; - lifestyle factors that impact on wellness goals, including: high stress; poor time management; unhealthy relationships; lack of work life balance, and; inability to prioritise tasks; and tools to help manage the impact of these factors; - at risk behaviours and indicators of underlying mental health factors including but not limited to depression, anxiety, eating disorders, addictive behaviours, and; - organisational requirements and procedures relating to client referral and maintenance of records relating to the coaching relationship.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.