SITXHRM001 - Coach others in job skills

    Unit code: SITXHRM001 | Study level: TAFE
    Credit points
    N/A
    Location
    Footscray Nicholson
    Industry
    Online
    Prerequisites
    N/A
    Overview
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    Overview

    This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and monitor the progress of colleagues until they are able to operate independently of the coach. The unit applies to experienced operational personnel and to supervisors and managers who informally train other people in new workplace skills and procedures. It applies to all tourism, hospitality and event sectors.

    Assessment

    For Melbourne campuses

    Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

    Students will be expected to demonstrate the following required skills:

    • provide effective on-the job coaching to four different colleagues;
    • address identified performance problems or difficulties experienced by colleagues in each of the above coaching sessions and rectify or refer as appropriate;
    • evaluate colleagues’ performance and provide constructive feedback as part of above coaching sessions, and;
    • demonstrate the following during each of the above coaching activities: clear communication and demonstration of the organisational tasks required of the colleague; completion of training within commercial time constraints, and; application of the key principles of training.

    Students will also be expected to demonstrate the following knowledge:

    • communication techniques suitable to a workplace training context;
    • objectives and scope of the coaching;
    • factors which impact need for coaching;
    • key principles of training;
    • legislative work health and safety and hygiene requirements, and;
    • possible causes of performance problems or difficulties.

    Required reading

    The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

    As part of a course

    This unit is studied as part of the following course(s):

    Certificate III in Commercial Cookery
    SIT30816 | Certificate iii | Duration:
    Certificate III in Hospitality
    SIT30616 | Certificate iii | Duration:
    Certificate IV in Commercial Cookery
    SIT40516 | Certificate iv | Duration:
    Diploma of Hospitality Management
    SIT50416 | Diploma | Duration:

    Refer to the course page for information on how to apply for the course. VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.

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