This unit (BSBHRM604) describes the skills and knowledge to develop and maintain a positive and productive workplace environment. It covers all aspects of employee relations impacting on managers at the strategic level. It applies to individuals who are non-specialist human resource managers and covers a broad range of employee relations activities.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:

Contact VU Polytechnic


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - consult with relevant stakeholders to develop, implement, monitor and review employee relations strategies and policies including: diversity; recruitment; induction; training and development, and; performance management; - develop an employee relations risk management strategy; - negotiate employment awards, agreements and contracts; - maintain high standards of performance in respect to equal opportunity and the management of diversity, and; - manage conflict and early intervention in respect to employee grievances and problems.Students will also be expected to demonstrate the following knowledge: - identify human resource specialist assistance requirements; - describe the principles of relevant industrial agreements; - determine key result areas of the organisation; - outline organisational plans (strategic, tactical and operational) for human resource planning; - identify and summarise organisational policies relating to balancing family/work relationships; - outline external and internal organisational support services for employees; - explain performance measurement systems utilised within the organisation; - outline relevant legislative and regulatory requirements; - outline staff development strategies, and; - explain unfair dismissal rules and due process.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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