This unit (BSBADM502) describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:

Contact VU Polytechnic


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - apply conventions and procedures for formal and informal meetings including: developing and distributing agendas and papers; identifying and inviting meeting participants; organising and confirming meeting arrangements; running the meeting and following up; - organise, take part in and chair a meeting; - record and store meeting documentation, and; - follow organisational policies and procedures.Students will also be expected to demonstrate the following knowledge: - outline meeting terminology, structures, arrangements; - outline responsibilities of the chairperson and explain group dynamics in relation to managing meetings; - describe options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams, and; - identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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